Privacy policy

Privacy Policy

Last updated: 15 October 2026

Planners Pedia ("we", "us", "our") operates leathernoleather.com under the brand name Leather No Leather. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to this policy.

1. Information we collect

  • Details you give us: name, phone number, email address, billing and shipping address, and order details.
  • Account details, if you create an account.
  • Messages you send us by email, WhatsApp, social media or the contact form.
  • Technical data collected through cookies, such as your IP address, device, browser and the pages you view.

We do not store your card, UPI or bank details. Payments are processed by secure third-party payment gateways.

2. How we use your information

  • To process and deliver your orders and send order updates.
  • To handle returns, refunds and customer support.
  • To improve our website and products.
  • To send offers and updates, which you can opt out of at any time.
  • To prevent fraud and to comply with the law.

3. Who we share it with
We do not sell your personal information. We share it only with service providers who help us run our business: our website platform (Shopify), payment gateways, courier and logistics partners, analytics and advertising tools (such as Meta), and authorities when required by law. They may use your information only to provide their services to us.

4. Cookies
We use cookies to keep the website working, remember your cart, and understand how visitors use our site. You can turn cookies off in your browser, but some features may not work properly.

5. Security and retention
We use reasonable security practices to protect your information, but no online transmission is completely secure. We keep your information only as long as needed to fulfil orders, meet legal, tax and accounting requirements, and resolve disputes.

6. Your rights
You can ask us to access, correct, update or delete your personal information, subject to what we must keep by law. You can withdraw your consent to marketing at any time by using the unsubscribe link in our messages or by emailing us.

7. Children
Our website is not meant for children under 18, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

8. Third-party links
Our website may link to other websites. We are not responsible for their privacy practices.

9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows the latest version.

10.Copyright
All content on this website, including text, product descriptions, images, graphics, videos, designs, layout and compilation, is owned by Planners Pedia or used with permission, and is protected by copyright and other intellectual property laws. You may not copy, reproduce, republish, distribute, modify or use any part of it for commercial purposes without our prior written permission. Viewing our content does not give you any ownership rights in it.

11.Trademarks
"Leather No Leather" is a registered trademark of Planners Pedia. The Planners Pedia name and logo are also trademarks of Planners Pedia. You may not use, copy or modify these marks, or any similar name or logo, without our prior written permission. Other names and logos that appear on this website belong to their respective owners.

12. Grievance Officer and contact
For questions, requests or complaints about your personal information, contact our Grievance Officer:

Gorika Ahuja, LeatherNoLeather, Grievance Officer
Email: admin@leathernoleather.com
Phone: +91 9266360626
Address: Naraina, New Delhi 110028, India

We acknowledge complaints within 48 hours and aim to resolve them within one month.